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Privacy Policy

Who we are

Our website address is: https://fortresselectricalsupplycebu.com

Fortress Electrical Supply, Inc. is a Cebu-based supplier of high-quality electrical materials, equipment, and related products serving contractors, businesses, and homeowners across the Philippines. We are committed to safeguarding your personal information and maintaining transparency in how we collect, use, and protect your data.

Information we collect

We may collect the following types of personal data when you interact with our website:

  • Name and contact details (such as email or phone number)
  • Information submitted through contact forms or inquiries
  • Technical data such as IP address, browser type, and device information
  • Any information you voluntarily provide through comments or messages

We only collect information necessary to deliver our services, respond to inquiries, and improve user experience.

How we use your information

Your information is used for legitimate business purposes, including:

  • Responding to inquiries and providing quotations
  • Processing requests for products or services
  • Improving our website functionality and customer experience
  • Ensuring website security and preventing fraud or spam

We do not use your data for misleading, unlawful, or unrelated purposes.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect and prevent spam.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible publicly in the context of your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract location data from images on the site.

Embedded content from other websites

Pages on this website may include embedded content (e.g., videos, images, maps). Embedded content behaves the same as if you visited the external website directly.

These third-party platforms may collect data, use tracking technologies, and monitor your interaction. We encourage reviewing their respective privacy policies.

Who we share your data with

We value your trust and do not sell or trade your personal data.

We may share your data only when necessary:

  • With trusted service providers (e.g., hosting, security, spam detection)
  • To comply with legal obligations or lawful requests
  • To protect our rights, customers, and business operations

All third-party providers are required to handle your data securely and confidentially.

How long we retain your data

We retain personal data only for as long as necessary to fulfill its intended purpose, including legal, accounting, or reporting requirements.

  • Comments and metadata may be retained indefinitely
  • User profile data (if applicable) is stored until the user deletes it or requests removal

What rights you have over your data

You have full control over your personal data. You may request:

  • Access to the personal data we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of your personal data, subject to legal requirements

Requests can be made through our website contact channels.

Where your data is sent

Visitor comments may be processed through automated spam detection services to maintain website security and integrity.

Data protection and security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

Compliance with the Data Privacy Act of 2012 (RA 10173)

In accordance with the Data Privacy Act of 2012, Fortress Electrical Supply, Inc. ensures that all personal data is:

  • Collected for legitimate and clearly defined purposes
  • Processed fairly and lawfully
  • Protected with appropriate security safeguards

As a data subject, you have the right to:

  • Be informed about how your data is processed
  • Access and review your personal data
  • Correct inaccuracies
  • Object to data processing
  • Request erasure or blocking of your data
  • File a complaint with the National Privacy Commission

We are committed to full compliance and accountability in handling personal data.

Your trust and commitment to transparency

Fortress Electrical Supply, Inc. is dedicated to maintaining trust by being transparent about our data practices. We continuously review and improve our policies to align with industry standards, legal requirements, and customer expectations.

Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our services, legal requirements, or website features. Updates will be posted on this page with the latest revision date.

Contact us

If you have questions, requests, or concerns about this Privacy Policy or your personal data, you may contact us through our official website: https://fortresselectricalsupplycebu.com

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